TERMS:
- Completed credit applications are required for all new accounts.
 
- $25.00 Minimum order.
 
- Master Card, Visa, American Express are accepted.
 
- Open accounts are Net 30 days.
 
- Unless otherwise requested, orders are shipped FedEx Ground, UPS, motor freight, collect and third party billing available.
 - Products shown inh the catalog are not guaranteed for a particular purpose and are warranted by the manufacturer.
 
- Products are not guaranteed for a particular purpose and are limited to extent of the original manufacturer’s warranty.
 
- Prices are subject to change without notice.
 
- Fax or email a copy of your tax exempt certificate or ID to are required to qualify for tax-exempt status.
 
RETURN POLICY:
- It is the customer's responsibility to inspect all packages for damage before signing delivery receipt.
 - Pennington & Associates will onl y accept returns with prior authoriaation,. Call or email to obtain a Return Goods Authorization (RGA) number. the RGA number will be valid for 30 days only.
 - The following information will be required when requesting an ( RGA ) and must accompany package upon return.
 
Date of purchase
RGA #
Your PO #
Reason for return
- Returns are shipped ( UPS or Freight ) freight prepaid, units received at Pennington & Associates shipped freight collect
 
or without ( RGA ) information will be refused and returned at customers expense.
- It is customers responsibility to inspect all packages for damage before signing the delivery receipt
 
- Any over shipments, wrong shipments, can be returned via freight collect after ( RGA ) is issued
 
- Pennington & Associates applies warranty based on the original manufactuers warranty policy.
 
- Warranty returns will be returned via Freight, Freight Collect , UPS, UPS Collect @ Pennington & Associates discretion.
 
SALES OFFICE HOURS 8 A.M. TO 5 P.M. est.
PHONE: 727-535-3200 FAX: 727-533-9696 email: sales@penningtonassociates.com

